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小弟的1D2 上週六在花蓮拍照時突然掛點
機身是美國帶回台灣的,所以算水貨
快門次數應該破18萬張了(原廠保固15萬次)
今早發E-MAIL到日本CANON
對方很快就回信了
日本方面告知,並沒有提供海外維修的服務,而且運費不便宜
所以就把信件轉給香港CANON,
並告知要我在台灣找彩虹維修
想到要花更貴的費用卻買不到更好的服務就很XXX.....
各位先進有何建議嗎?
感謝!
回文轉貼如下:
Dear Steven Weng,
Thank you for purchasing Canon product and your query on 10 June 2008,
which received through our Headquarters Company in Japan. Since Canon Hong
Kong is the Regional Headquarters of Taiwan, your case has been passed to
us for handling. As we are fully aware of the importance of customer’s
satisfaction and strive constantly to assist our patrons whenever possible;
we will try our every effort to assist.
Model : EOS-1D Mark II
Serial No.: XXXXXX
We regret to let you know that there is no mailing service provided by
Canon Inc. to oversea customers. In view of cost effectively and
efficiency, and reduce the damages and extra costs which is caused by the
overseas delivery. It is highly recommended to contact Mr. Liao, the Sales
Manager of our Taiwan authorized dealer - Rainbow Photo & Image Equipment
Co., Ltd. for initial checking. We are sure he will try his best to assist
you whatever possible. Address and contact information as below:
Rainbow Photo & Image Co., Ltd.
No. 20 Chiling Road
Taipei 10424
Taiwan
Mr. Liao
Sales Manager
Tel : 886-2 2537 1166
Fax : 886-2 2537 1169
E-mail : sales@rainbowphoto.com.tw
Thank you for contacting us. It is always our pleasure to serve you.
Yours sincerely,
Luka Ho
CII Training & Support Department
Regional ME Division
Canon HK Co. Ltd. |
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發表於 2008-6-10 12:48
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